{"id":20834,"date":"2026-08-17T16:06:18","date_gmt":"2026-08-17T16:06:18","guid":{"rendered":"https:\/\/pieseautomatizari.ro\/?page_id=20834"},"modified":"2026-08-17T18:33:33","modified_gmt":"2026-08-17T18:33:33","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/pieseautomatizari.ro\/ro\/returns-and-refunds\/","title":{"rendered":"Retururi &amp; Ramburs\u0103ri"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"20834\" class=\"elementor elementor-20834\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"wd-negative-gap elementor-element elementor-element-da57954 e-flex e-con-boxed e-con e-parent\" data-id=\"da57954\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2563ae4 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"2563ae4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"pa-returns\">\n\n    <!-- INTRO -->\n    <div class=\"pa-returns__intro\">\n        <div class=\"pa-returns__intro-icon\" aria-hidden=\"true\">\n            <svg viewbox=\"0 0 24 24\">\n                <path d=\"M9 7H5v4\"><\/path>\n                <path d=\"M5 11a7 7 0 1 0 2-5\"><\/path>\n                <path d=\"M5 11l4-4\"><\/path>\n            <\/svg>\n        <\/div>\n\n        <div class=\"pa-returns__intro-content\">\n            <p>\n                Produsele achizi\u021bionate prin\n                <strong>PieseAutomatizari.ro<\/strong>\n                pot fi returnate \u00een condi\u021biile descrise mai jos.\n            <\/p>\n        <\/div>\n    <\/div>\n\n\n    <!-- 01 -->\n    <section class=\"pa-returns__card\">\n        <div class=\"pa-returns__card-header\">\n            <div class=\"pa-returns__icon\" aria-hidden=\"true\">\n                <svg viewbox=\"0 0 24 24\">\n                    <circle cx=\"12\" cy=\"12\" r=\"8\"><\/circle>\n                    <path d=\"M12 7v5l3 2\"><\/path>\n                <\/svg>\n            <\/div>\n\n            <div>\n                <span class=\"pa-returns__number\">01<\/span>\n                <h2>Perioada de retur<\/h2>\n            <\/div>\n        <\/div>\n\n        <div class=\"pa-returns__body\">\n            <div class=\"pa-returns__highlight\">\n                <div class=\"pa-returns__highlight-icon\" aria-hidden=\"true\">\n                    <svg viewbox=\"0 0 24 24\">\n                        <path d=\"M8 3v3\"><\/path>\n                        <path d=\"M16 3v3\"><\/path>\n                        <rect x=\"4\" y=\"5\" width=\"16\" height=\"15\" rx=\"2\"><\/rect>\n                        <path d=\"M4 10h16\"><\/path>\n                    <\/svg>\n                <\/div>\n\n                <div>\n                    <span class=\"pa-returns__highlight-label\">Perioada de retur<\/span>\n                    <strong class=\"pa-returns__highlight-value\">15 zile<\/strong>\n                    <span class=\"pa-returns__highlight-note\">\n                        de la data primirii produsului de c\u0103tre client\n                    <\/span>\n                <\/div>\n            <\/div>\n\n            <p>Perioada de retur de 15 zile se aplic\u0103 at\u00e2t pentru:<\/p>\n\n            <div class=\"pa-returns__two-grid\">\n                <div class=\"pa-returns__soft-box\">\n                    <span class=\"pa-returns__check\">\u2713<\/span>\n                    <span>Clien\u021bi persoane fizice<\/span>\n                <\/div>\n\n                <div class=\"pa-returns__soft-box\">\n                    <span class=\"pa-returns__check\">\u2713<\/span>\n                    <span>Companii<\/span>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <!-- 02 -->\n    <section class=\"pa-returns__card\">\n        <div class=\"pa-returns__card-header\">\n            <div class=\"pa-returns__icon\" aria-hidden=\"true\">\n                <svg viewbox=\"0 0 24 24\">\n                    <rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"><\/rect>\n                    <path d=\"M4 7l8 6 8-6\"><\/path>\n                <\/svg>\n            <\/div>\n\n            <div>\n                <span class=\"pa-returns__number\">02<\/span>\n                <h2>Cum se solicit\u0103 un retur<\/h2>\n            <\/div>\n        <\/div>\n\n        <div class=\"pa-returns__body\">\n            <div class=\"pa-returns__two-grid\">\n                <div class=\"pa-returns__data-box\">\n                    <span>Solicitare retur<\/span>\n                    <strong>\n        <a class=\"pa-returns__email-link\" href=\"mailto:contact@pieseautomatizari.ro\">Prin e-mail<\/a>\n    <\/strong>\n                <\/div>\n\n                <div class=\"pa-returns__data-box\">\n                    <span>Starea produsului<\/span>\n                    <strong>Intact<\/strong>\n                <\/div>\n            <\/div>\n\n            <div class=\"pa-returns__address\">\n                <div class=\"pa-returns__address-icon\" aria-hidden=\"true\">\n                    <svg viewbox=\"0 0 24 24\">\n                        <path d=\"M12 21s7-6 7-12a7 7 0 0 0-14 0c0 6 7 12 7 12z\"><\/path>\n                        <circle cx=\"12\" cy=\"9\" r=\"2.5\"><\/circle>\n                    <\/svg>\n                <\/div>\n\n                <div>\n                    <span>Adresa de retur<\/span>\n                    <strong>Str. Calea Chi\u0219in\u0103ului nr. 34, Ia\u0219i, Rom\u00e2nia<\/strong>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <!-- 03 -->\n    <section class=\"pa-returns__card\">\n        <div class=\"pa-returns__card-header\">\n            <div class=\"pa-returns__icon\" aria-hidden=\"true\">\n                <svg viewbox=\"0 0 24 24\">\n                    <path d=\"M3 6.5h11v10H3z\"><\/path>\n                    <path d=\"M14 9h3.5l3.5 4v3.5h-7z\"><\/path>\n                    <circle cx=\"7\" cy=\"18\" r=\"2\"><\/circle>\n                    <circle cx=\"18\" cy=\"18\" r=\"2\"><\/circle>\n                <\/svg>\n            <\/div>\n\n            <div>\n                <span class=\"pa-returns__number\">03<\/span>\n                <h2>Costurile de transport pentru retur<\/h2>\n            <\/div>\n        <\/div>\n\n        <div class=\"pa-returns__body\">\n            <div class=\"pa-returns__notice\">\n                <div class=\"pa-returns__notice-icon\" aria-hidden=\"true\">\n                    <svg viewbox=\"0 0 24 24\">\n                        <path d=\"M5 12l4 4L19 6\"><\/path>\n                    <\/svg>\n                <\/div>\n\n                <p>\n                    Costul transportului pentru returnarea produsului este\n                    <strong>suportat de client<\/strong>.\n                <\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <!-- 04 -->\n    <section class=\"pa-returns__card\">\n        <div class=\"pa-returns__card-header\">\n            <div class=\"pa-returns__icon\" aria-hidden=\"true\">\n                <svg viewbox=\"0 0 24 24\">\n                    <path d=\"M4 8l8-4 8 4-8 4z\"><\/path>\n                    <path d=\"M4 8v8l8 4 8-4V8\"><\/path>\n                    <path d=\"M12 12v8\"><\/path>\n                <\/svg>\n            <\/div>\n\n            <div>\n                <span class=\"pa-returns__number\">04<\/span>\n                <h2>Produse procurate la comand\u0103<\/h2>\n            <\/div>\n        <\/div>\n\n        <div class=\"pa-returns__body\">\n            <p>\n                Pentru produsele procurate special pentru un anumit client, acceptarea returului\n                <strong>depinde de produs \u0219i de oferta comercial\u0103<\/strong>.\n            <\/p>\n        <\/div>\n    <\/section>\n\n\n    <!-- 05 -->\n    <section class=\"pa-returns__card\">\n        <div class=\"pa-returns__card-header\">\n            <div class=\"pa-returns__icon\" aria-hidden=\"true\">\n                <svg viewbox=\"0 0 24 24\">\n                    <circle cx=\"12\" cy=\"12\" r=\"8\"><\/circle>\n                    <path d=\"M15 8.5h-4a2 2 0 0 0 0 4h2a2 2 0 0 1 0 4H9\"><\/path>\n                    <path d=\"M12 6.5v2\"><\/path>\n                    <path d=\"M12 16.5v2\"><\/path>\n                <\/svg>\n            <\/div>\n\n            <div>\n                <span class=\"pa-returns__number\">05<\/span>\n                <h2>Ramburs\u0103ri<\/h2>\n            <\/div>\n        <\/div>\n\n        <div class=\"pa-returns__body\">\n            <div class=\"pa-returns__two-grid\">\n                <div class=\"pa-returns__metric\">\n                    <span>Metoda de rambursare<\/span>\n                    <strong>Numerar<\/strong>\n                <\/div>\n\n                <div class=\"pa-returns__metric\">\n                    <span>Termen de rambursare<\/span>\n                    <strong>15 zile<\/strong>\n                <\/div>\n            <\/div>\n\n            <div class=\"pa-returns__sub-note\">\n                <p>\n                    Pentru retururile voluntare acordate companiilor, rambursarea costului ini\u021bial de livrare este considerat\u0103 <strong>neaplicabil\u0103<\/strong>.\n                <\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n    <!-- 06 -->\n    <section class=\"pa-returns__card pa-returns__card--featured\">\n        <div class=\"pa-returns__card-header\">\n            <div class=\"pa-returns__icon\" aria-hidden=\"true\">\n                <svg viewbox=\"0 0 24 24\">\n                    <path d=\"M12 3l9 16H3z\"><\/path>\n                    <path d=\"M12 9v4\"><\/path>\n                    <path d=\"M12 16h.01\"><\/path>\n                <\/svg>\n            <\/div>\n\n            <div>\n                <span class=\"pa-returns__number\">06<\/span>\n                <h2>Produse incorecte, deteriorate sau neconforme<\/h2>\n            <\/div>\n        <\/div>\n\n        <div class=\"pa-returns__body\">\n            <p>Dac\u0103 produsul primit este:<\/p>\n\n            <ul class=\"pa-returns__issue-list\">\n                <li>gre\u0219it.<\/li>\n                <li>deteriorat \u00een timpul transportului.<\/li>\n                <li>nu corespunde ofertei comerciale.<\/li>\n            <\/ul>\n\n            <div class=\"pa-returns__dark-bar\">\n                <span>Costul de transport asociat solu\u021bion\u0103rii situa\u021biei<\/span>\n                <strong>Suportat de client<\/strong>\n            <\/div>\n        <\/div>\n    <\/section>\n\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Products purchased through PieseAutomatizari.ro may be returned under the conditions described below. 01 Return Period Return period 15 days from<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20834","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Returns &amp; Refunds - Piese Automatizari<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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